"Didnt like this style. Wasnt for me. So I started a return…. WHAT a HORRIBLE exchange process. Instead of listening to me and my frustration, that I wanted a refund on this ashland bag, customer sevice placed a new order for a replacememnt bag WITHOUT my approval. I didnt want that style or Color. To top it off, before I even went to customer service, i attempted the exchange process on sak website, where I was then charged $114 of the difference for a bag that I DID want, but was later told “that order wasnt placed”. So they took my money and didnt place my order? Im disputing that charge with my bank. I haven’t received a refund for any of the three orders above yet — I love this brand and the product but they owe me hundreds of dollars. Ridiculous. Very disappointed and frustrated."
Overall rating: 4.7479944 / 5 from 1496 reviews.
AI Generated Review Summary
The Ashland Crossbody is a highly-rated leather bag with a great style and perfect size, praised for its adjustable strap and soft, smooth leather. Customers appreciate its many pockets and the ease of use with its tassel-trimmed zips.
Summary topics
- Adjustable Strap: 10%
- Product Style: 5%
- Product Size: 37%
- Product Quality: 12%
- Leather Material: 24%
Review topics: ["size","fit","length","problem","strap","color","fabric","service","weight","quality","material","price","look","feel","pockets","bag","zipper","shape","lining","purse","design","craftsmanship","pattern","crossbody","style","leather","detail","sak","texture","softness"].
Review highlights
- "I really like the soft leather, distinctive trim and zipper pulls and the two outside zippered pockets." —
- "The color is great and I love that the leather is already supple and soft and the strap is thick and sturdy." —
- "Love the color, size, pockets, quality." —
Reviews
Perfect size for my needs.
"Perfect size for my needs. It has the pockets on the inside and 2 outside! One zip pocket also on the inside. The design is great for me as a crossover bar and it holds all my essentials without being too bulky. Also, the color is perfect for all year round use."
Love this bag! So soft
"Love this bag! So soft and a unique new neutral color that goes with everything. Perfect size. Love it!"
Beautifully crafted leather bag. This
"Beautifully crafted leather bag. This brand is my hands down favorite!"
Love the color. Very good
"Love the color. Very good quality! Great for summer."
Change up your style and boost your mood
"I love having purses in various styles and colors. They are a simple way to change up an outfit and boost my mood. This particular purse is of high quality and performs just as well, if not better, than some of the high-priced purses I've paid twice as much for. My daughter, who isn't always gentle with her purses, and I often borrow each other's bags. Even after months of use, the SAX purse still looks new."
Buttercup
"The color is just perfect for everything I wear on the Spring and Summer. The leather is soft to touch and durable. I love size of this cross body."
I was very happy with
"I was very happy with this pocketbook. It has plenty of room for my every day use. The color is perfect - just like it looked on the website. I really like the crossover style!"
The Leather is so soft
"The Leather is so soft My new favorite bag"
Its a fairly soft texture
"Its a fairly soft texture and lighter than most leather bags this size. Zip pockets on either side are perfect for easy access to those things you need often. For me its keys on one side phone in the other. Its the perfect size and weight for a cross-body. Holds everything I want and need to carry. The color buttercup is so beautiful. You can't help but enjoy this bag."